Privacy Policy
Our commitment
We protect your personal information and explain here what we collect, why and how we use it. When we change this policy, we publish the new version on this page.
What we collect
Personal information is anything that can identify you, such as your name, date of birth, address, email address and phone number. We may also hold billing details, transaction history, your preferences and feedback about our services.
When you use our services, our servers keep an activity log with your IP address, time and date of access, pages visited, language, browser type and crash reports. We never collect personal information without your knowledge.
How we collect it
You give us information when you register, play or contact us. We may also receive information from service providers that help us with technical support, payments and account management. We make sure these arrangements protect your privacy.
How we use it
We use your information to run our services, help you through support, carry out security and identity checks and process your transactions. With your consent we send you offers about our games and selected partners. Surveys and contests are always voluntary.
You can opt out of promotional messages in your account settings, through the link in any of our emails or by writing to our support team.
When we share it
We share information when the law requires it, to protect our rights and property, or to protect the safety of our players and the public. If we find cheating, payment fraud or money laundering, we may share the details with other gaming sites, banks, card companies and the authorities. Anonymous data may be passed on for research into preventing gambling addiction.
Your rights
You can ask us to confirm the information we hold about you, update it or stop using it for marketing. You can also complain about how we use it. Where the law requires us to keep information, we keep it.
Security reviews
We may check your registration details and transactions at any time to make sure our terms and the law are respected. These checks may include verifying your details against third-party databases, and we may ask you for documents.
How we protect it
Your information is stored in an encrypted, password-protected database behind firewalls, and our services use SSL encryption. We expect our partners and suppliers to follow the same standards wherever they are based.
Minors
Our services are only for people aged 18 or older, or the lawful age where they live. If we learn that a minor has given us information, we refuse it and remove it from our records.
Transfers
We and our partners may keep and handle your information in any country where we run facilities. By using our services you agree to these transfers.
Other websites
Links to other websites lead outside our control. Their own privacy policies apply there.
Contact
Questions about your personal information go to our support team at [email protected].